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DL•Q ITSM Implementation Services
If you have already started your ITSM Implementation or have an existing and verifiable assessment, we can complete the needed work to ensure success. We understand the roadblocks that such IT Transformation Projects can have on both people and the organization as a whole. Our team of experienced consultants will guide your organization through all the details. We know that an ITIL implementation means changes affect people, processes and tools.
- Assistance Developing the Business Case -- This is considered by many as the most important document during the initial stages of planning because it helps management understand the value of ITSM to the business. We provide assistance in developing this and other documents required to obtain the support of management..
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Staff Augmentation -- If your need to keep your project moving but lack a required skill, reach out to us, we will do our best to locate a qualified candidate that can hit the ground running and ensure project success.
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ITSM Workshops -- Training is very important to the overall success of your ITSM project. We provide ITSM Workshops and Training courses on many ITSM subjects.
- ITSM Tools Implementation Services -- Many times organizations make the mistake of implementing the tool first. Our approach is aligned with ITSM best practices. We can also provide installation, configuration, and administration of ITSM tools including HP Service Desk, IET ITSM, Remedy, and many other ITSM tools.
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